Legal

Shipping and Delivery Policy

Last updated November 12, 2026

1. Nothing is shipped

DBestChatBot is online software. There are no physical goods, so there is no shipping and no shipping charge.

2. When you get access

  • Your account works as soon as you sign up.
  • After a successful payment, your plan and monthly credits are activated on your account within a few minutes, usually instantly. You also get a confirmation email.
  • Credit packs are added to your balance as soon as the payment succeeds.

3. If something does not activate

If your plan or credits do not appear within 1 hour of payment, email support@dbestchatbot.com with your account email. We fix it within 24 hours, or refund you under our refund policy.