Honest pricing. No per-message charges.
20-chat free trial with DeepSeek V3. Upgrade for GPT-4o, Claude 4.5, Gemini 2.5, unlimited conversations, and human takeover. Paid plans can bring their own API key and pay zero per-message cost.
Free trial
20-chat lifetime trial. Real visitors, real conversations — no credit card.
20 conversations · lifetime trial
20 conversations total (lifetime) · DeepSeek V3 only · No credit card · Upgrade anytime
Start free trialPro
For sites generating leads. The plan most users buy.
5,000 credits/month included
Unlimited chats · GPT, Claude, Gemini + DeepSeek · Human takeover
Start 14-day trialAgency
White-label across 10 client sites. Webhooks + API.
50,000 credits/month included
Everything in Pro · 10 sites · White-label · Webhooks · API
Contact salesCompare every feature.
| Feature | Free | Pro | Agency |
|---|---|---|---|
| Usage limits | |||
| Chatbots | 1 | Unlimited | Unlimited |
| Conversations One AI reply = one conversation. Free is a 20-chat lifetime trial (not monthly). Cap applies whether you use our managed AI keys OR your own BYO key. | 20 (lifetime trial) | Unlimited | Unlimited |
| Websites | 1 | 1 | 10 |
| Team members | 1 | 3 | 10 |
| Chat log retention | 7 days | Forever | Forever |
| Monthly AI credits Paid plans use credits per AI reply. Three tiers: Standard models (3 cr/reply — DeepSeek, GPT-4o-mini, Gemini Flash, Claude Haiku), Advanced (10 cr — GPT-4o, Sonnet, Gemini Pro), Premium (30 cr — GPT-4.5, Claude Opus). Credits roll over for active subscribers. Free uses the conversation cap above instead. | Not included | 5,000 | 50,000 |
| AI models (3-tier pricing — credits charged per AI reply) | |||
| Standard (3 cr) — DeepSeek V3, GPT-4o mini, Gemini Flash, Claude Haiku Best value. Plenty fast and accurate for FAQs, lead capture, product Q&A. Default for paid plans. | DeepSeek V3 | ||
| Advanced (10 cr) — GPT-4o, Claude Sonnet 4.5, Gemini Pro, DeepSeek R1 Higher quality reasoning, longer context. ~3x credit cost, use when Standard isn't enough. | |||
| Premium (30 cr) — GPT-4.5, Claude Opus 4.5 Frontier-tier model quality. ~10x credit cost vs Standard. Reserve for complex/high-stakes chats. | |||
| Bring-your-own API key | |||
| BYO OpenAI / Anthropic / Gemini / DeepSeek key Bring your own provider key — zero per-message cost from us. Available on every plan, including free. | |||
| Server-side encrypted key storage | |||
| Lead capture & widget | |||
| Floating + inline widget | |||
| Theme + icon customization | |||
| Welcome message | |||
| Pre-chat form (name, email, phone) | |||
| Required prechat fields | |||
| Mobile fullscreen mode | |||
| Per-chatbot domain allowlist | |||
| Human takeover & notifications | |||
| Email notifications | Basic | Advanced | Advanced |
| AI-generated chat summaries | |||
| Full transcript in email | |||
| Multiple notification recipients | |||
| Telegram operator takeover Get a Telegram ping for every chat. One tap to take over the conversation. | |||
| Inactivity-triggered alerts | |||
| Data, logs & integrations | |||
| Transcript search | |||
| CSV export of conversations + leads | |||
| GDPR data export + deletion | |||
| WordPress plugin (managed mode) | |||
| Embed snippet (any site) | |||
| Outbound webhook events CRM piping, Slack pings, Zapier triggers etc. | |||
| Server-to-server REST API | |||
| Branding | |||
| "Powered by DBestChatBot" footer | Shown | Removed | Removed |
| White-label (your brand throughout) | |||
| Custom domain for embed | On request | ||
| Client reporting digests | |||
| Support | |||
| Documentation + community | |||
| Priority email support | |||
| Dedicated success channel | |||
Top up whenever you need.
No subscription needed. Credits never expire. Use across all your chatbots.
Starter
1,000credits
$9
$9.00 per 1k credits
Growth
10,000credits
$39
$3.90 per 1k credits
Scale
50,000credits
$149
$2.98 per 1k credits
Enterprise
250,000credits
$599
$2.40 per 1k credits
Need more? Contact us for enterprise volume pricing
Common questions, straight answers.
OpenAI (GPT-4o, GPT-4o-mini, GPT-4.1), Anthropic (Claude Sonnet 4.5, Haiku, Opus), Google Gemini (2.5 Pro, 2.5 Flash), and DeepSeek (V3 Chat, R1 Reasoner). Switch per chatbot anytime — no lock-in.
You have two options per chatbot: BYO key mode (paste your own OpenAI/Anthropic key, zero credits consumed, you pay the AI provider directly) or Managed mode (we provide AI access through pooled keys, billed in credits from your balance). Mix both across chatbots in the same workspace.
Credits are debited only when the bot RESPONDS (visitor messages are free). 1 credit per response for economy models (GPT-4o-mini, Claude Haiku, Gemini Flash, DeepSeek V3), 5 credits for premium models (GPT-4o, Claude Sonnet 4.5, Gemini 2.5 Pro), 15 for top-tier (GPT-4.5, Claude Opus). Buy packs from 1k ($9) to 250k ($599). Credits never expire.
The bot replies with a configurable fallback message ("I'm temporarily unavailable, please email us…"). You get an email warning at 100 credits remaining. Optional auto-top-up buys your next pack when balance hits a threshold you set. Alternatively, set the chatbot to fall back to your BYO key if managed runs out.
Yes, anywhere you can paste a script tag. WordPress, Shopify, Webflow, Squarespace, Wix, Framer, Bubble, raw HTML — all supported by the same one-line embed.
Connect a Telegram bot in the dashboard, register your team members as agents. Visitor messages forward to Telegram with a /takeover command. The visitor sees a smooth handoff — the chat header swaps to the agent's name and avatar.
One conversation = one visitor session with at least one message. If a visitor returns later that's a new conversation. We don't count empty page-loads or bot crawlers.
Pro and Agency plans include CSV export of all conversations with full transcript, visitor data, timestamps, and AI summary.
Yes. Optional consent screen before pre-chat form, no third-party tracking, data hosted in EU (OVH Gravelines), full data export and deletion on request. DPA available on Agency plans.
Yes — Agency plan removes all DBestChatBot branding. Custom domain for the embed JS available on request.
Fine print: Credits roll over month-to-month while your subscription is active. If you cancel, unused credits remain available for 30 days, after which the balance is reduced to the Free plan's allotment. One-time credit-pack purchases stay valid for 12 months from purchase, also conditional on an active subscription. Free trial is a one-time 20-conversation allowance per workspace — not renewable. All limits and credit costs subject to the Terms of Service.